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The official WhatsApp API with a Meta Tech Provider.

As a Meta technology provider, we put your company on the official Cloud API — verified number, no risk of being banned, plus a team inbox, campaigns and API. Sign up right here on the site and connect your number today.

See plans and sign up Talk to a specialist action: wa.me/5519… · intent: onboarding
0 ban risk150+ numbers3 channels

The platform that runs on your official number: team inbox, campaigns, API and AI. Sign up now and connect your number in minutes.

starting at R$ 297 /month (BRL)

+ assisted setup, one-time payment in the first month

See plans and sign up or ask a question on WhatsApp
Hunter by Rollin · 30 seconds · sound on click
See it in 30 seconds

Hunter is the system that runs on your official number

Verified number, no phone left switched on, and your whole team serving customers on the same number, with queue, transfer and history. Campaigns with Meta-approved templates, CRM and AI agents in one place.

  • 01Team inbox on the official number, with queue and transfer
  • 02Campaigns and billing with Meta-approved templates
  • 03CRM, AI agents and meetings in one place
See plans and sign up How Hunter works
Sign up now

No proposal, no waiting: subscribe and connect today

You sign up right here on the site, get your Hunter access by email and connect your own number through Meta's official flow — in minutes. Company verification and template approval are handled by our team. Monthly with no commitment, or annual with 10 payments for 12 months of use. Setup is a one-time payment, paid upfront together with the first monthly fee.

How billing works: On your first payment you pay the setup fee plus the plan price. From the second month on, only the monthly fee.

Hunter Start

To get started

The entry point: your number on the official API to reply to customers one by one, manually.

R$ 297 /month

+ R$ 497 setup fee (one-time payment)

1st payment: R$ 794

  • 1 official number · 2 users (+R$ 97 per extra user)
  • Support inbox: media, internal notes and history
  • Tags and departments to organize conversations
  • Manual service: your team replies conversation by conversation
  • You create your templates and send them one at a time, inside the conversation
  • Meta cost dashboard
  • Business profile, conversation shortcuts and a QR code to capture contacts
  • Meta alerts: we let you know if your number's quality drops or a template's cost goes up
  • Setup: number connection and 1 hour of training
  • Email support during business hours
  • Additional number for R$ 147/month, when you need more than one channel
  • No bulk or automated sending: no lists, no campaigns
  • Not included: forms, API and support agent
Get Start
Most popular

Hunter Pro

For bulk messaging

Where lists and campaigns come in: stop sending one by one and reach your entire base.

R$ 597 /month

+ R$ 997 setup fee (one-time payment)

1st payment: R$ 1.594

  • Everything in Start — inbox, tags, departments, costs and alerts — plus:
  • 1 official number · 5 users (+R$ 97 per extra user)
  • List management: import contacts, segment and maintain your base
  • Bulk campaigns: up to 10,000 recipients/month, with scheduling
  • Service queue, transfer between agents and live presence
  • Forms inside the conversation: customers fill them in without leaving WhatsApp
  • Advanced templates: carousel, coupon and countdown offer
  • Managed templates: we create them, review the category and track approval
  • Developer API + assistive AI (analysis, summary and sentiment)
  • Setup: company verification handled for you, 10 templates, 2 hours of training
  • Priority support on WhatsApp + monthly number quality review
  • Additional number for R$ 147/month, when you need more than one channel
Get Pro

Hunter Scale

To automate customer service

A support agent answering common questions, on up to 3 numbers, with a dedicated account manager.

R$ 1.197 /month

+ R$ 997 setup fee (one-time payment)

1st payment: R$ 2.194

  • Everything in Pro — including tags, departments, lists and campaigns — plus:
  • Support agent: when a customer writes, it answers common questions from your knowledge base
  • You set the limits: working hours, reply cap and topics that always go to your team
  • The agent never confirms payment, cancellation or exceptions — and calls your team as soon as the customer asks
  • Agent training with your knowledge base, done by us
  • Payments in the conversation: Pix, bank slip and payment link (using your payment provider)
  • Up to 3 numbers · 15 users (+R$ 97 per extra user)
  • Dedicated account manager and priority SLA
  • Bulk campaigns: up to 50,000 recipients/month
  • Unlimited templates, created and approved by us
  • Integration with your ERP or CRM supported by our team
Get Scale

Already have your own CRM? API Mode

A pure official gateway: sending API, signed webhooks, a queue with guaranteed delivery and Meta compliance managed by Rollin. Your system, our approved infrastructure.

Setup covers your company's verification with Meta, connecting the first number, the API key, the signed webhook, approval of up to 5 templates and up to 4 hours of technical support for the integration. Additional hours at R$ 290. Extra numbers on the same account carry no new fee.

R$ 297/month per number
+ R$ 1.497 setup fee (one-time payment)
1st payment: R$ 1.794
Get API Mode

Need more than one number?

A second official number on the same account: both inboxes in the same place, with the same team. Available on any plan: you don't need to move up a tier just to get another channel.

Includes registering the number with Meta, approving its templates and monitoring its quality separately.

R$ 147/month per number
+ R$ 247 activation fee (one time)

What changes in setup

One-time fee, paid upfront together with the first monthly fee.

Deliverable Start · R$ 497 Pro and Scale · R$ 997
Message sending Manual, one conversation at a time Manual and bulk, with scheduling
Contact lists Not included Import, segmentation and base management
Bulk campaigns Not included 10,000/month (Pro) · 50,000/month (Scale)
Forms in the conversation Not included Included from Pro up
Carousel, coupon and limited-time offer Not included Included from Pro up
Support agent Not included Scale only, trained on your knowledge base
Payments in the conversation (Pix and bank slip) Not included Scale only
Tags and departments Included Included and configured with you
Templates You create and send them one by one Managed by us: 10 created (unlimited on Scale)
Company and Business Manager verification with Meta Written guidance Handled by our team
Team training 1 hour 2 hours, with your real operation
API for your system Not included Included
Support Email, business hours Priority WhatsApp · dedicated manager on Scale
WhatsApp numbers 1 (additional R$ 147/month) 1 on Pro · up to 3 on Scale (additional R$ 147/month)
Users 2 (+R$ 97 per extra user) 5 on Pro · 15 on Scale (+R$ 97 per extra user)

Message usage is billed by Meta, directly to your account — Rollin does not resell messages or add a markup. The full step-by-step guide and FAQ are in the Hunter guide and on the product page.

Seal of trust

What does it mean to be a Meta Tech Provider?

A technology provider is a partner enabled by Meta to implement the WhatsApp Business Platform. In practice, your company enters the official platform through the right door — with verification, an approved number and access to features a regular number never has.

01

Verified number

Your company gets the official account badge (WhatsApp Business Account) verified by Meta, with an approved name and photo.

02

No risk of being banned

The Cloud API is Meta's own infrastructure. No Baileys, Venom or WhatsApp Web — zero risk of being blocked for unauthorized use.

03

Access to official features

Approved templates, interactive buttons, lists, catalog, payments and reliable webhooks — available only on the official platform.

04

Guaranteed compliance

We operate within Meta's policies and Brazil's LGPD data protection law. Documented opt-in, opt-out always available and quality rating monitored.

05

Assisted onboarding

We handle business verification in Business Manager, the embedded signup and number approval from end to end.

06

Support with a Meta channel

As a technology provider, we have access to early documentation and support channels that a regular number doesn't.

Official vs. unofficial

Why the official Cloud API and not an unofficial solution?

Baileys, Venom and WhatsApp Web violate Meta's terms and can get your number blocked with any update. The Official API is Meta's own infrastructure — stable, verified and free of that risk.

CriteriaUnofficial solutionOfficial API (Meta)
Provider Unapproved libraries (Baileys, Venom, Web) Meta — official Cloud API
Ban risk High — violates the terms of use None — Meta's infrastructure
Verified number No — no official badge Yes — approved account and name
Templates and buttons Improvised, no delivery guarantee Approved, with reliable delivery
Support None — community only Official channel via Tech Provider
Stability Breaks with every WhatsApp update SLA and stable webhooks
Use cases

What can you do with the Official API?

From customer service to billing, all on an official number your customers recognize and trust.

Customer service and support

A customer service hub on the official WhatsApp with unified history in Hunter, department queues and transfer between agents.

A single inbox
Replies in seconds
Complete customer history

AI that speeds up service

Conversation summary, sentiment and intent analysis and reply suggestions: your team serves more people while typing less.

Automatic history summary
Sentiment and intent
Less time per conversation

Notifications and templates

Confirmations, reminders, tracking codes, order updates and billing via Meta-approved templates.

Reliable delivery
Approved templates
Interactive buttons and lists

Opt-in messaging

Marketing and re-engagement campaigns within the rules: lists with explicit opt-in, the right category and active opt-out.

Within Meta's policies
No risk of being blocked
Real delivery metrics
Rollin integration

Hunter: the platform on top of your official number

The Official API is the foundation. Hunter runs on top of it: team inbox, campaigns with approved templates, forms inside the conversation and a CRM that turns every interaction into a lead and an action.

01

Team inbox

Queue, departments, tags, transfer and live presence — several people on the same number, without stepping on each other.

02

Hunter CRM

Every conversation becomes a lead, a record and a timeline in Hunter, with the complete customer history in one place.

03

Forms in the conversation

Customers fill in a booking, quote or sign-up without leaving WhatsApp, and the answer arrives organized by field.

04

End-to-end automation

Scheduling, billing via Pix/bank slip, notifications and automatic follow-ups triggered by CRM events.

See also: AI agents, business automation, AI-powered websites and the dedicated official WhatsApp API page.

Compliance

Within Meta's policies and the LGPD

Compliance isn't red tape — it's what keeps your number in the green and your operation clear of blocks. We take care of both sides: Meta's rules and Brazil's data protection law (LGPD).

Meta policies

Explicit, documented opt-in
Opt-out available at any time
Templates in the right category
Quality rating monitored (green)
Content within the guidelines

LGPD and privacy

Legal basis for data processing
Recorded consent
Up-to-date privacy policy
Isolated and encrypted data
Right to deletion honored
IMPLEMENTATION

How we get you onto the Official API

From diagnosis to go-live in 4 steps — run by us as a Tech Provider, without you needing to understand Business Manager or webhooks.

1

Diagnosis

We assess your number, volume and current risk.

2

Verification

Business Manager, business verification and official number.

3

Setup

Cloud API, templates, webhooks and team training.

4

Go-live

Approval, testing and 24/7 monitored operation.

number verified by Meta · approved templates · quality rating monitored Official WhatsApp API · Meta Tech Provider
Frequently asked questions

Questions about the Official Meta API

What does it mean to be a Meta Tech Provider?

A Tech Provider (technology provider) is a partner enabled by Meta to implement and manage the WhatsApp Business Platform for businesses. In practice, this means we handle your business verification, number approval, template creation and technical integration within the official infrastructure — with access to features and channels that a regular number doesn't have.

What is the difference between the Official API and an unofficial solution?

The Official API (Cloud API) is provided directly by Meta: verified number, no risk of being banned, approved templates, stable webhooks and official support. Unofficial solutions (Baileys, Venom, WhatsApp Web) violate the terms of use, break with every update and can get your number blocked at any time. Moving to the official route eliminates that risk.

Do I need a Business Manager account?

Yes. The Official API requires a Meta Business Manager account with a verified business. We guide you through the process: creating or adjusting the account, submitting documents, verifying the business and linking the number. It is quick when the documentation is in order.

Can I send bulk messages?

Yes — as long as you follow the rules. Meta allows sending templates to lists with explicit opt-in, correctly categorized (utility, marketing or authentication) and with opt-out always available. What is not allowed is buying lists or sending spam. We set everything up in compliance so you can use the reach without risk.

Can I use my current number?

In most cases, yes. A number currently used on regular WhatsApp can be migrated to the Official API, as long as it is healthy and you have access to it to receive the verification code. If the number has already been blocked or has a poor quality rating, we assess whether it is worth migrating or starting with a new number.

Does it also work for Instagram and Messenger?

Not yet. Our app is approved by Meta for the WhatsApp Business Platform. Instagram Direct and Messenger depend on other permissions and a new review by Meta — they are on our roadmap, and we will let you know when they arrive. We would rather tell you now than promise a channel you wouldn't have in the first month.

Does the AI reply on its own on the official number?

On the official number, the AI currently works as support for your team: it summarizes the conversation, points out sentiment and intent and suggests a reply — a person is the one who sends it. Autonomous service, with the agent replying without intervention, is part of the Scale plan and is configured case by case with our team.

How long does it take to activate?

Simple cases (new number, documentation in order) are ready in 7 to 14 days. More complex cases — migrating a number with history, high volume — take 30 to 45 days, including business verification, template approval by Meta and testing.

How much does it cost?

There are two parts: Meta's own fees (business-initiated conversations from about US$0.03 in Brazil, plus Meta Verified when applicable) and our implementation and management. We run a free diagnosis and put together a proposal based on your message volume and the channels you want.

Do you guarantee my number won't be blocked?

On the Official API, with proper opt-in, approved templates and a green quality rating, the number is not blocked for misuse — because it runs on Meta's own infrastructure. What we require is a commitment to best practices. We provide continuous monitoring and you keep the operation within the policies.

META TECH PROVIDER
Put your company on the Official API — the right way.
Talk to Lana on WhatsApp or request a free diagnosis. We assess your number, your current risk and the migration path to the official Cloud API — with AI agents and CRM already integrated. See also our contact page.
Lana, IA da Rollin
Lana · IA da Rollin
Oi! Eu sou a Lana, a inteligência artificial da Rollin. Posso analisar o seu site ou tirar uma dúvida — quer conversar?