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Corporate virtual assistant service: assistente-virtual · en-US

Every employee with their own AI assistant.

A virtual assistant that accesses your systems, answers questions and carries out tasks for your whole team. Cut support tickets by 80%.

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80% fewer tickets90% satisfaction< 5s response time
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Capabilities

What does the virtual assistant do?

Much more than answering questions. It works like a true personal assistant.

01

Built-in knowledge base

Pulls company documentation, manuals, policies and procedures in real time.

02

Access to internal systems

Queries your CRM, ERP, databases and other business tools.

03

Task execution

It doesn’t just answer, it acts: creates tickets, updates records, generates reports.

04

Multiple channels

Available on Slack, Teams, WhatsApp, email or a dedicated web interface.

05

Smart context

Remembers past conversations, knows each employee’s history and personalizes answers.

06

Enterprise security

Role-based access control, full audit trails and compliance with LGPD (Brazil’s data protection law).

Use cases

Assistants by department

We tailor it to the needs of each area of your company.

HR and Onboarding

Answers questions about benefits and policies
Guides new hires through onboarding
Processes vacation requests and medical notes
Delivers documents and forms instantly

IT and Support

Solves common tech issues (passwords, VPN, printers)
Creates and updates tickets automatically
Provides tutorials and step-by-step guides
Escalates to tier 2 when needed, with context

Internal sales

Checks the status of orders and proposals
Provides product information instantly
Generates price lists and commercial terms
Pulls customer history and interactions

Legal and Compliance

Finds specific clauses in contracts
Checks regulatory compliance
Provides standardized document templates
Answers questions about policies and compliance
Comparison

Before vs. after the virtual assistant

See the impact on your employees’ day-to-day work.

TaskThe old wayWith the assistant
Finding information Opens 10 tabs, searches the drive, asks a coworker Asks the assistant and gets it right away
Opening an IT ticket Logs into a portal, fills out a form, waits Says “open a ticket to replace my keyboard” — done
Checking a policy Hunts for a PDF, reads 50 pages, still unsure Asks something specific and gets an exact answer
Requesting vacation Emails HR, waits for approval, no visibility Requests via chat, sees the status in real time
IMPLEMENTATION

How do we implement your assistant?

From planning to company-wide adoption.

1

Discovery

We map processes and needs.

1 week
2

Development

We build and integrate systems.

3-4 weeks
3

Pilot

We test with a select group.

2 weeks
4

Rollout

We expand to the whole company.

2-3 weeks
available on Slack, Teams, WhatsApp, email, web and API · Working MVP in 3 weeks Average ROI in 3-4 months
Frequently asked questions

Questions about the virtual assistant

What’s the difference between a virtual assistant and a chatbot?

Chatbots follow scripts and answer questions. Corporate virtual assistants are far more advanced: they access internal systems, carry out tasks, understand complex context and learn from your company’s knowledge base. It’s like giving every employee a personal assistant.

How does the assistant access our internal systems?

Through secure, authenticated APIs. We set up integrations with your systems (CRM, ERP, databases, etc.) with granular access control by user role. All with encryption, auditing and LGPD compliance.

Does the assistant replace support teams?

No! It complements them. The assistant handles 80% of simple, repetitive questions, freeing your team for the complex cases that truly need a human touch. It’s a partnership that makes everyone more productive.

How do you train the assistant on our company?

We feed it your documentation, manuals, FAQs and policies and let the assistant learn. Then we refine it under supervision: you validate answers in the first weeks and the assistant keeps improving. It takes 2 to 4 weeks to be 100% operational.

How much does a corporate virtual assistant cost?

From R$ 1,500 to R$ 4,500/month (BRL), depending on complexity, number of integrations and user volume. Includes development, training, integrations and maintenance. Average ROI in 3-4 months.

Does it work in Portuguese?

Yes! Our assistants are native in Brazilian Portuguese and understand slang, colloquial expressions and cultural context. They also support multiple languages if your company is international.

How do you keep sensitive data safe?

We implement SSO authentication, role-based access control (RBAC), end-to-end encryption, complete audit logs and full LGPD compliance. We can deploy on-premise if needed.

How long does implementation take?

A working MVP in 3 weeks. The full version with all integrations in 6-8 weeks. We roll out gradually: we start with a pilot department, validate and expand to the whole company.

DEMO
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Lana, IA da Rollin
Lana · IA da Rollin
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